Privacy Policy

1. Introduction

SKYWORTH Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B Portal platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company name and business details
• Tax identification numbers (NIP)
• Account credentials
• Payment and billing information

2.2 Automatically Collected Information

When you use our Platform, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on the Platform
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing orders and transactions
• Sending administrative communications
• Responding to inquiries and support requests
• Improving our Platform and services
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contract Performance: Processing necessary to fulfill our contractual obligations
• Legitimate Interests: Processing for business operations and improvement
• Legal Obligation: Processing required by law
• Consent: Processing based on your explicit consent

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist in our operations
• Business Partners: Distributors and agents in our network
• Legal Authorities: When required by law or legal process

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Business transaction records are typically retained for 7 years in accordance with German tax regulations.

7. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of data processing
• Portability: Request transfer of your data
• Objection: Object to certain types of processing

To exercise these rights, contact us at [email protected]

8. Cookies

We use cookies and similar technologies to maintain your session, analyze usage, and provide personalized content. You can control cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL/TLS encryption, secure data storage, and access controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.